Returns & Exchanges

We're sorry to hear that you were not satisfied with your order. Mink Envy offers a 30-day money-back guarantee policy. If you are not completely satisfied, you can return unused, unopened merchandise for a refund or exchange within 30 days of purchase. Please note that a $4 return label fee will be charged per order for refunds and exchanges.

If you would like to exchange your item(s) for something else, you can use our return & exchange platform to check availability and initiate an exchange. However, please be aware that clearance or discounted defect collection products and digital products such as eBooks are non-refundable.

We only cover return shipping in the event that we made an error or the product is defective or damaged. If an item is defective or damaged, please contact us at Info@minkenvylashes.com.

Please note that international orders must be returned at the customer's expense.

To start your return or exchange, please visit https://mink-envy-lashes.returnly.com/.