Pre-order payments will be captured upfront. If you wish to cancel your order before the ship date, you may do so by emailing Customer Service Info@minkenvylashes.com. Please note that if your order contains both pre-order items and available items, it will be shipped once the pre-order item(s) are received. We are unable to split orders and ship available items first. If you would like to purchase pre-order items and available items together, we recommend placing separate orders for each.